Services & Information
Orders & Enquiries
Call 0207 751 8800 to speak to one of our Account Managers. The team will be delighted to assist you with your requirements and can advise on all aspects of your gift selection such as materials, cultural and functionality aspects, personalisation by engraving, embossing or etching, the gift wrapping and delivery of your gift. Alternatively, the order process can be started by email by using the email button at the top of the page or via firstname.lastname@example.org. One of our account managers will call you back to help complete your order.
We will be pleased to arrange for a consultation at your offices. A member of our experienced team will call round to discuss your brief in detail and showcase a selection of gifts tailored to your livery and budget. Call us on 0207 751 8800 or email us on email@example.com.
All prices shown on this website are per unit and are the listed corporate prices exclusive of VAT. Prices are inclusive of Aquascutum gift wrapping but do not include a gift bag. All orders are processed in GBP (UK Pounds Sterling). Prices shown on the website in other currencies are converted using a recent exchange rate and are an indication only. Typical purchasing quantities start at 10 units. We operate a tailored discount structure on larger orders, details of which can be discussed with an account manager.
Your Account & Payment
When you place your order a corporate account will be set up for you. Payment can be affected by credit card, BACS or cheque, although all orders under £250.00 must be settled by credit card. Typical payment terms are 100% pro forma for first and bespoke orders, as well as orders over the value of £5000. Terms for other orders range from 50% pro-forma to 30 days net on delivery, subject to credit status.
Each gift comes presented in our signature Aquascutum Navy Blue silver embossed gift wrapping. Each gift has its own drawstring pouch, nestled in white tissue in a gift box tied with satin ribbon. We do not include gift bags, however these are available on request at a small additional cost.
Engraving, Etching & Embossing
Most of our gifts can be personalised with a logo, initials or a commemorative message by means of engraving (on silver), embossing (on leather) or etching (on crystal). The charges for personalization vary and may involve the creation of tooling with the relevant tooling costs. Please discuss your personalization requirements with your account manager who can advise you on the best method of branding and confirm the costs involved for your order.
Delivery & Lead Times
Delivery is available to anywhere in the UK and the world. The cost of delivery is dependent on destination, weight and method of the shipment. Please note that fragile items such as clocks, glass or crystal will only be despatched by courier.
UK deliveries are despatched by standard next- day service, typical charges start at £18.00/£25.00 and upwards depending on weight, dimensions and destination. Smaller shipments and samples can be despatched by Royal Mail services, charges start at £6.50-£9.50 and upwards. International deliveries are despatched by reputable international couriers and are charged at the going rates. Please note that Aquascutum Corporate Gifts will not be responsible for any import duties, local taxes and customs clearance charges, and as such theses will not be included in our delivery quotes or charges and may be charged to the client/recipient at point of delivery.
We endeavour to hold stock of all core items in our collection, however all stock is subject to prior sale. New production lead times for both core collection and bespoke items vary from 4-6 weeks to 10-12 weeks. Please check with your account manager when placing your order to ensure your chosen gift will arrive on time for your event or required date.
We will be pleased to offer samples of selected gifts for your consideration. Samples are loaned out to you in principle free of charge for a period of 14 days, after which they should be returned in perfect and re-sellable condition including their packaging, unless agreed otherwise by prior arrangement. Samples that are not returned within the agreed time frame and condition will automatically be invoiced at the listed brochure price. All samples are accompanied by invoice documentation, which is credited and thus can be ignored when the samples are returned. Although we are pleased to cover the cost of sending the samples to you, we do require you to cover the cost of their safe return.
Bespoke Trophies, Awards and Special Commissions
Cultivated over 18 years, we have an international reputation for creating some of the most exciting contemporary trophies, awards and special commissions in the fields of sporting endeavour and corporate life. View some of the stunning trophies, awards and commissions we have created over the years in our Crystal & Silverware, Awards & Trophies section, or call and speak to an account manager for a consultation, presentation or cost indication on 0207 751 8800.
Bespoke Gift Design
We know your gift has to be perfect, which is why we will be delighted to tailor-make the design of your gift to perfectly represent your livery and/or event. Whether it is for 10 or 10,000 pieces, for a cufflink or key ring, a silk tie, leather journal or weekend bag, we will work with you from concept and creation to the delivery ensuring that the gift and presentation represent your brand and fit your budget perfectly. Start creating and call a team member on 0207 751 8800 or email the team on firstname.lastname@example.org
Bespoke Gift Wrapping
When you receive an Aquascutum gift in its signature Navy Blue silver embossed box, tied with satin ribbon, your recipient will know something special lies within. Sometimes a little extra is needed and we are therefore pleased to offer our Bespoke Presentation Service to customise your ribbon, pouch and box to your corporate colours and livery. The team will be pleased to guide you through the design and costs involved, and provide you with a quotation or a simple cost estimate.